Contact
A person reads every message. We aim to reply within one working day.
Before you write
If your question is about where an order has got to, the tracking page will usually answer it faster than we can — it reads live status straight from the carrier.
We answer Monday to Friday. Messages sent over the weekend are picked up on Monday morning.
Returns and refunds
You have 30 days to change your mind. Read the returns policy, then email us and we will send instructions — you do not need to arrange anything yourself first.
While you are here
While you wait for a reply
Dark Spots to Brighter Skin
Guides & Programmes
Uneven tone, explained honestly — the real causes, the ingredients with genuine evidence, and how long it actually takes.
Foundation Stick with Brush
Maquilhagem
A 13 g foundation and concealer stick with its own small brush, in two shades: Natural and Ivory White.
Gentle Hair Removal Cream
Men's Grooming
Aloe extract, vitamin E and chamomile, for gentle hair removal on sensitive skin.
Peptide Eye Cream
Eye Care
A basic daily peptide eye cream for hydrating the thin skin around the eyes.