Privacy Policy

Last updated: June 2026

At AmberSkin Co, your privacy matters. This policy explains what data we collect, how we use it, and how we protect it. We write these things in plain language — no legalese designed to confuse.

1. Information We Collect

  • Account information: name, email address, and password when you create an account.
  • Order information: shipping address, billing details, and purchase history to fulfil your orders.
  • Device and usage data: browser type, IP address, pages visited, and time spent on pages to improve site performance.
  • Communications: messages you send us via email or contact forms.

2. How We Use Your Information

  • To process and fulfil your orders, including shipping confirmation and delivery updates.
  • To send transactional emails (order confirmations, shipping notifications, password resets).
  • To improve our website and product selection based on aggregate usage patterns.
  • To respond to your enquiries and provide customer support.
  • To send marketing communications, only if you have opted in.

3. Sharing Your Information

  • We do not sell, rent, or trade your personal information to third parties.
  • We share data with service providers who help us operate the site (payment processors, shipping carriers, email platforms) under strict data processing agreements.
  • We may disclose information if required by law or to protect the rights and safety of AmberSkin Co or our users.

4. Cookies

  • We use essential cookies to keep you signed in and remember your cart.
  • We use analytics cookies (via privacy-first tools) to understand how visitors use our site. These do not track you across other websites.
  • You can disable cookies in your browser settings, though some site features may not function correctly.

5. Data Retention

  • We retain your account data for as long as your account is active.
  • Order records are kept for 7 years for accounting and legal compliance purposes.
  • You can request deletion of your account and associated data at any time.

6. Your Rights

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update your account information at any time via your account settings.
  • Deletion: You can request deletion of your account and personal data by contacting us.
  • Opt-out: You can unsubscribe from marketing emails at any time via the unsubscribe link in any email.

7. Security

  • We use industry-standard encryption (TLS/HTTPS) for all data transmitted to and from our site.
  • Payment information is processed by PCI-compliant payment providers. We do not store card numbers.
  • We conduct regular security reviews and promptly address any identified vulnerabilities.

8. Contact

  • For privacy-related requests or questions, contact us at privacy@amberskinco.com.
  • We aim to respond to all privacy enquiries within 30 days.

This privacy policy may be updated periodically. Material changes will be communicated via email to registered users. Continued use of the site after changes constitutes acceptance of the updated policy.